Assess road and rail connections to major border crossings and EU corridors, bonded and customs clearance capacity, dock and yard layout for cross-docking, WMS/API integration, equipment availability, and proximity to last-mile carriers. Confirm handling of peak volumes and access to regional freight-forwarders to ensure predictable transit times and cost control.

Costs in Bijeljina are generally lower than larger Croatian or Serbian hubs due to reduced land and labor rates. Key drivers: rent per sqm, staffing and shift premiums, utilities and equipment, inbound/outbound transport to final markets, and customs/bonded fees. Model total landed cost including duties, last-mile fees, and inventory carrying costs.

Require a WMS with SKU-level visibility, real-time API order routing, returns processing, multi-carrier integrations, pick-and-pack optimization, kitting/assembly, and analytics for fulfillment KPIs. Confirm EDI or API support for B2B orders and SLA-backed lead times for same-day or next-day fulfillment where needed.

Negotiate SLAs for inventory accuracy, order lead times, and reporting cadence; set chargeback rules for exceptions; include minimum notice for scaling space, termination clauses, liability and insurance terms, data ownership, and integration timelines. Add regular performance reviews and contingency capacity or surge handling clauses.