Prioritise measurable capabilities: accurate WMS and inventory control, configurable racking and fulfilment lines, secure yard and gate operations, cross-dock throughput, and experienced labour pools. Also verify real-time integrations (WMS/API/EDI) and performance KPIs such as picking accuracy, order cycle time, and dock-to-carrier lead times.

Carrier access and multimodal options directly affect cost and speed by expanding routing choices and reducing empty miles. Good road and rail connectivity enables modal shifts for cost savings, shorter transit lanes to border crossings, and more reliable pickup windows—lowering average freight spend and improving SLA compliance for regional deliveries.

Require a modern WMS with API/EDI connectivity to your OMS and carrier platforms, real-time inventory visibility, electronic proof of delivery, and configurable reporting. Confirm data cadence, event triggers (ship, pick, receive), and support for shipping APIs to automate rate shopping and carrier selection.

Model total cost of ownership: combine warehousing rates, labour productivity, handling and value-added service fees, transport access and lane costs, inventory holding days, and expected service levels. Run scenario analyses for SKU velocity, peak season volumes, and return rates to quantify trade-offs between lower storage costs and potential increases in transit time or transport spend.