Prioritize measurable metrics: average order cycle time, dock-to-stock turnaround, inventory accuracy, and on-time delivery rates. Also assess fulfillment tech (WMS, EDI/API), carrier integrations, pallet and picking capacity, and scalability of footprint to match seasonal volume variance.

A Lobatse-based 3PL can shorten overland transit to South African markets and southern Botswana by reducing line-haul distance and consolidation points. It also broadens carrier choices—regional truckers, LTL networks and cross-border freight providers—improving frequency and routing options.

Look for racked pallet storage, dedicated pick modules, secure inventory segregation, real-time WMS with order streaming and integrations for marketplaces, and clear staging areas for returns processing. These features reduce handling time and improve order accuracy.

Model fixed warehousing (rent, utilities, security), variable handling (pick-and-pack, labeling), inbound/outbound transport, cross-dock fees, inventory carrying cost, and technology or onboarding fees. Include penalties for SLA breaches and projected savings from reduced transit times.