Assess service-level performance (order accuracy, OTIF), WMS capabilities and API/EDI integration, slotting and storage density, labor scalability for seasonality, and proximity to main carrier lanes and cross-dock points. Also review value-added services like kitting, returns handling, and cold chain if relevant.

Map outbound lanes from Kossi to primary destinations, quantify transit-time variability, and verify carrier options (regional carriers, LTL, parcel). Prioritize 3PLs offering multiple carrier contracts and contracted rates to reduce single-carrier risk and improve predictability for both regional and last-mile deliveries.

Require WMS with real-time inventory sync, API/EDI connectivity for order exchange, scan-based receiving and picking, and reporting for KPIs (cycle count variance, pick accuracy, dwell time). Prefer 3PLs that support carrier rate shopping, proactive shipment alerts, and integration with your OMS or ERP.

Negotiate transparent rate cards (storage, handling, receiving), volume tiers and minimums, labor surge pricing caps, and performance-based SLAs with service credits. Include provisions for capacity scaling, short-term peak rates, and clear definitions for value-added services and inbound demurrage to control total cost-to-serve.