Prioritize warehouse layout and mezzanine capacity for SKU density, inventory management system compatibility (WMS APIs), SLA performance for pick-pack-ship, proven last-mile carrier integrations, and transparent billing. Also evaluate scalability for peak seasons and contingency plans for road disruptions.

Compare landed cost components: facility lease, labor, equipment capex, WMS and IT overhead, and freight consolidation opportunities. A 3PL often reduces fixed costs and provides variable pricing tied to throughput. Use a 12–24 month TCO model that includes service level and inventory-carrying impacts.

Key capabilities: consolidated pallet and less-than-truckload export consolidation, export documentation handling, value-added services (kitting, labeling), reverse logistics workflows for returns processing, and clear customs handoffs with trusted freight forwarders to minimize dwell time.

Inspect road condition and seasonal accessibility, proximity to primary regional arteries, onsite handling equipment (forklifts, racking), security and power reliability, telecom and WMS connectivity, and local carrier availability. Verify emergency response and alternative routing to ensure continuity.