Prioritize location relative to major road corridors and border crossings, warehouse layout and racking density, WMS and API integration, SLA performance for pick/pack and cutoffs, labor skill and retention, value-added services (kitting/returns), and clear rate cards that separate storage, handling, and outbound transport.

Battambang generally offers lower land rent and labor rates, which reduce fixed storage costs. Expect slightly higher overland transport to ports compared with Phnom Penh, so evaluate total landed cost (storage + first/last mile). Use zone-based costing and throughput projections to compare providers.

Typical road transit to Phnom Penh is measured in several hours depending on route and traffic; access to Poipet and Thailand is faster due to northwest proximity. Port transit to Sihanoukville or container terminals adds longer trunk haul times—plan for consolidation and scheduled departures rather than daily port transfers.

Require a modern WMS with real-time inventory, API/EDI connectivity for order exchange, barcode scanning, batch and lot tracking, returns management, customizable reporting, and secure client access portals. Confirm integration testing timelines and change-control processes before go-live.

Expect standard customs documentation: commercial invoice, packing list, bill of lading/CMR, HS codes, and any certificates of origin. Work with the 3PL's customs broker for manifests, transit bonds, and temporary storage paperwork. Early alignment on INCOTERMS and broker responsibilities reduces clearance delays.