Prioritize WMS integration, SLA-based KPIs, multi-carrier connectivity, returns processing, and capacity for value‑added services (kitting, labeling, cold chain). Also evaluate site access to major roads/ports and the partner’s ability to scale labor and space seasonally.

Locating in Kep can reduce last‑mile and short-haul trucking costs to southern ports and nearby cross‑border routes, improving lead times to Vietnam and the Gulf of Thailand. Savings depend on carrier mix, shipment density, and the 3PL’s negotiated freight rates.

Look for bonded storage, customs brokerage partnerships, temperature‑controlled areas, secure inventory control, and audit-ready documentation. Confirm the 3PL’s experience with import classifications, duty handling, and inland roll‑on/roll‑off operations.

Require real‑time inventory sync, API or EDI for order routing, configurable pick/pack workflows, shipment tracking integrations with major carriers, and reporting dashboards for inventory turns, order cycle time, and returns resolution.