Focus on transit lane coverage, SLA guarantees for pick-and-pack and cut-off times, customs and bonded handling, WMS/API integration, and local carrier relationships. Also evaluate facility equipment, security, insurance limits, and cost-to-serve modeling to validate unit economics.

Koh Kong typically offers lower land and labor rates than major urban centers, which can reduce fixed warehousing overhead. However, evaluate labor skill sets, peak-season availability, and potential trade-offs in service speed or technology when modeling fulfillment cost and customer lead times.

Require real-time WMS connectivity (API or EDI), inventory synchronization, configurable reporting on picks/returns, SLA-based notifications, and access controls. Verify testing windows, data formats, and support for order routing rules to ensure omnichannel orchestration.

Confirm the provider's experience with bonded storage, ATA carnet or temporary import procedures, tariff classification, and transit manifesting. Ensure clear responsibilities for duties, paperwork accuracy, and contingency plans for inspections to avoid delays and unexpected costs.