Prioritize inventory visibility (real-time WMS), pick-and-pack throughput, slotting for fast movers, cross-dock capacity, and documented SLAs for order cycle time and accuracy. Also confirm carrier integrations, EDI/API connectivity, and customs handling if cross-border shipments are expected.

A 3PL located in Prey Veng can lower last-mile collection costs and shorten highway transit to Phnom Penh and border crossings to Vietnam, reducing fuel and driver time. Evaluate local carrier networks, border clearance experience, and consolidation options to quantify cost and time savings.

Require racking systems sized for pallet throughput, forklift and pallet-jack fleet, secure yard and gate control, segregated receiving and staging areas, and capability for load plan/execution. Ask for KPI reports on dock-to-stock and order lead times.

Negotiate transparent pricing (storage, handling, pick rates), minimum term commitments, defined SLA penalties for OTIF and accuracy, inventory insurance responsibilities, and clear termination/transition terms to avoid hidden fees and ensure continuity of operations.