Prioritize network geography (proximity to major highways, ports, and population centers), carrier access (parcel and LTL hubs), fulfillment capabilities (pick-and-pack, kitting, returns), labor reliability, and technology stack (WMS/TMS/API connectivity). Evaluate SLAs, inventory visibility, and scalability to manage peak demand and reduce transit zones.

Pricing commonly includes storage per pallet/CU, pick-and-pack fees, inbound/outbound handling, and value-added service charges. Negotiate minimums, seasonal flex rates, slotting fees, and billing cadence. Clarify billing for chargebacks, returns processing, and dimensional pricing to avoid hidden costs that raise total landed cost.

Expect reduced ground transit zones allowing two-day or next-day service to major metros, improved LTL consolidation, and denser parcel routes that lower last-mile costs. Carrier advantages include more pickup windows, better zoned pricing, and stronger negotiating leverage due to higher shipment density.

Require omnichannel inventory orchestration, store replenishment workflows, drop-ship and marketplace integration, reverse-logistics processes, and fast returns-to-stock. Ensure RMA handling, refurbishment, and restock SLAs are documented, plus visibility into returns KPIs to close the loop with merchandising and finance teams.

Critical. Demand real-time inventory sync, EDI/API order exchange, and parcel rating/labeling integrations. SLAs should cover order accuracy, on-time shipments, inventory reconciliation frequency, and damage rates. Consider reporting cadence, exception workflows, and contingency plans for peak volumes.