Prioritize location relative to customer zones, demonstrated throughput and slotting efficiency, WMS capabilities and API integrations, SLA performance history, handling of returns and value-added services, and flexibility to scale for seasonality and promotions.

Proximity to parcel hubs, LTL networks, and intermodal terminals reduces transit days and freight spend. It enables better zone distribution, lower dimensional weight spend, and improved cutoffs for same- and next-day delivery, directly impacting customer experience and unit economics.

Require WMS transparency, real-time inventory visibility, automation for pick/pack, returns processing workflows, kitting and assembly, temperature control if needed, and robust EDI/API integrations for order orchestration across sales channels.

Compare pricing models (per-unit vs. activity-based), minimums, accessorials, inventory carrying fees, onboarding and implementation costs, performance SLAs and penalties, minimum contract lengths, and provisions for capacity scaling or exit.