Request KPIs for on-time shipment rate, pick accuracy, order cycle time, dock-to-stock lead time, and inventory accuracy. Verify equipment (forklifts, reefer docks), WMS integration (API/EDI), labor scalability, security, and contingency plans for peak volumes and port delays.

Prioritize 3PLs with direct access to container terminals, bonded yard options, and reliable road links to arterial highways. Confirm carrier relationships for ocean lines, frequent container slots, and local drayage providers to minimize dwell and reduce landed costs.

Use inventory segmentation, regional node placement, cross-docking, and zone-based fulfillment to shorten transit and lower parcel costs. Negotiate volume-based carrier rates, reduce storage days through continuous replenishment, and leverage 3PL value-added services to streamline returns and kitting.

Confirm the 3PL's experience with Chilean customs procedures, bonded warehousing, export declarations, and coordination with licensed customs brokers. Ensure proper HS coding, export licenses, inspection handling, and digital documentation workflows to avoid clearance delays.