Prioritize connectivity to ports and highways, on-site or partner cold-chain capacity, robust WMS/TMS with API connectivity, SLA terms for order cycle times, and demonstrated carrier relationships. Consider labor availability and scalability during peak seasons to ensure consistent service levels.

Carrier frequency and direct routes to central Chile reduce dwell time and freight spend; shorter overland legs lower damage risk and expedite delivery windows. Evaluate parcel and regional carrier coverage, zone-based rates, and cross-dock services to optimize last-mile cost-to-serve and predictability.

Require clear KPIs for order accuracy, on-time ship rate, inventory reconciliation cadence, and returns processing. Insist on WMS/TMS API access, inventory visibility dashboards, and capacity guarantees for peak windows. Also validate reverse-logistics workflows and value-added services like kitting and labelling.

3PLs often use line-item pricing: storage per pallet/day, pick-and-pack per order or per pick, receiving and ASN processing fees, and value-add charges. Compare effective cost-per-order across volume tiers, include inbound/outbound freight impact, service uplift for cold-chain, and penalties or credits tied to SLAs when evaluating bids.