Key elements include WMS functionality and API connectivity, cross-dock and pick-and-pack throughput, temperature-controlled zones if required, labor productivity metrics, returns processing capability, SLA definitions for order lead times and error rates, and real-time reporting for inventory and fulfillment KPIs.

Proximity to Adriatic port lanes and national highways shortens first- and last-mile legs, enabling more frequent LTL consolidations and lower transport rates. Multimodal options reduce dwell time, improve routing flexibility, and lower buffer inventory requirements, directly reducing landed cost and improving customer lead times.

Compare rate structures (storage, handling, pick/pack, receiving), minimum volume commitments, peak season surcharges, billing granularity, SLA credits, labor productivity assumptions, liability and insurance terms, and any onboarding or technology integration fees.

Run a short pilot with representative SKUs and order profiles, require WMS sandbox access or API tests, verify reporting exports and dashboards, obtain client references for similar verticals, set clear SLA metrics with penalties, and perform a physical site visit to assess layout, safety, and inbound/outbound flows.