Prioritize transit times to end customers, inbound container handling experience, slotting and pick/pack efficiency, real-time WMS integration, and carrier partnerships. Assess peak throughput capability and contingency plans for port congestion or seasonal spikes to ensure consistent SLA performance.

Direct port access reduces inland drayage and transshipment fees, while rail and highway links lower line-haul rates. Use lower holding costs in Saint John to centralize slower-moving SKUs and deploy distributed inventory for high-turn items to optimize total landed cost and service levels.

Look for flexible pick/pack bays, integrated OMS/WMS with omnichannel routing, dedicated returns processing, scalable labor pools, and temperature-controlled zones if needed. Confirm SLA adherence for same-day or next-day shipping windows and analytics for inventory visibility.

Negotiate transparent fee structures for storage, handling, and value-added services; include throughput tiers, seasonal rate caps, and performance-based rebates. Investigate provincial incentives, tax considerations, and long-term lease terms that can lower operating costs over a multi-year horizon.