Key criteria include WMS compatibility and API connectivity, SLA metrics for order cycle times, pick & pack and returns processing capabilities, temperature‑controlled storage if needed, security and insurance, and the provider’s carrier network for last‑mile delivery. Also assess scalability, reporting, and contingency capacity for peak seasons.

Road connectivity to national highways and access to regional air cargo reduce inland transit times and enable consolidation strategies. Strong local carrier networks and feeder services to coastal ports influence LTL/FTL options and freight rates; evaluate carrier frequency, depot locations, and consolidation points to optimize lead times and costs.

Require configurable racking, secure ambient and temperature zones, rapid cross‑dock capabilities, returns processing workflows, kitting and light assembly, quality inspection lanes, and integrated inventory reporting. These capabilities reduce handling time and support fast seasonal rollouts and efficient reverse logistics.

Model total cost using components: inbound handling, storage per pallet or cubic meter, pick/pack and labeling fees, outbound freight and fuel surcharges, returns processing, and value‑added charges. Combine with inventory carrying cost, average order size, turnover rates, and SLA penalties to compare true landed and fulfillment cost across providers.