Evaluate carrier connectivity, on-site handling capacity (pallets, bulk, pick-and-pack), bonded status, inbound/outbound lead times, WMS/API capability, SLA metrics (OTIF, order cycle), scalability for peaks, and expertise in customs clearance and returns to minimize dwell and cost.

Proximity to port and regional road links typically reduces ocean dray and inland transit times, improving delivery windows. A dense forwarder/carrier presence can lower freight premiums, and bonded warehousing can defer duties to reduce landed costs. Strong cross-docking and consolidation capabilities further lower per-unit distribution cost.

Require a WMS with real-time inventory, robust API/EDI integrations for order flow, customizable reporting, and clear SLAs for order accuracy and processing times. Also verify cycle-count procedures, audit trails, and KPIs for returns to ensure predictable performance and cost-to-serve across channels.