Prioritize network reach (proximity to highways and urban centers), throughput and SLA history, warehouse technology (WMS, automation), returns and kitting capabilities, and transparent cost models tied to volume and service levels. Also validate carrier integrations and real-time inventory visibility to support unified commerce.

Choose carriers based on service lanes that minimize deadhead and last-mile cost. Leverage Nord's highway and rail access for regional consolidation, use intermodal for long hauls, and prioritize carriers with robust parcel network density to reduce delivery windows and shipping spend.

Confirm WMS functionality, API connectivity, real-time inventory reporting, pick accuracy, order cycle time, and scalability of labor and automation. Key KPIs include on-time fulfillment, order accuracy, inventory days of supply, and cost per pick/ship.

Negotiate clear line items for storage, handling, pick/pack, receiving, and returns. Include volume tiers, seasonal labor surcharges, minimums, and pass-through carrier fees. Build flexibility for short-term capacity increases and capex offsets for automation or space customization.