Focus on measurable KPIs: dock-door count and configuration, pallet positions, average order turnaround time, pick-and-pack rates, inventory accuracy, peak capacity flexibility and SLA remedies. Also verify WMS functionality, EDI/API integration, and visibility into carrier performance to align with your channel mix and SLAs.

Tolna’s proximity to the M6 motorway, regional rail lines and Danube inland routes provides multimodal options for competitive transit times. This connectivity enables efficient drayage to major ports, predictable overland lanes to EU markets and flexible routing that can lower freight costs and improve delivery consistency.

Expect core picking/packing, batch and wave picking, returns management, light assembly/kitting, temperature-controlled fulfillment for cold-chain products, barcode quality control and seamless marketplace/carrier integrations. Ask for examples of omnichannel workflows and SLAs for split-shipments and same-day dispatch windows.

Negotiate a clear fee structure separating fixed (rack space, equipment) and variable (picks, cartons, inbound receiving) costs, volume tiers, minimums and rebating for growth. Define KPIs, chargeback triggers, audit rights and a phased onboarding with a pilot period to validate throughput and accuracy before long-term commitments.