Evaluate footprint (proximity to key customer clusters), SLA performance (order cycle time, accuracy), integration (WMS/API), value‑added services (kitting, returns), and carrier relationships. Prioritize visibility, scalability, and contingency capacity for peaks.

Prioritize highway access (NH connectivity), distance to ICDs/ports, rail siding availability, airport cargo capability, yard capacity, clear height, power reliability, and secure handling for high‑value or regulated goods.

Negotiate blended models: base storage plus per‑order pick/pack, tiered rates for seasonal inventory, clear peak surcharges, defined SLA credits, and flexibility for scale‑up. Include KPIs for accuracy, lead time, and chargeback rules.

Track order accuracy, OTIF, inventory accuracy, dwell time, pick rate, cost per order, transport on‑time performance, and return processing time. Regular scorecards and root‑cause reports enable continuous improvement.