Focus on road connectivity to the M9/M7 corridors and proximity to main ports, presence of integrated WMS for real-time inventory, cross-dock capability, and established carrier contracts for last-mile delivery. Confirm SLA metrics for lead times, carrier mix for density discounts, and access to temperature-controlled lanes if required.

Prioritize order accuracy rates, same-day or next-day fulfillment options, returns processing, and omnichannel inventory visibility. Verify pick-and-pack SLA, cut-off times aligned to carrier schedules, kitting/assembly capabilities, and reporting integrations with your storefront and ERP.

Key cost drivers include unit handling rates, storage density, pick-path efficiency, inbound cross-dock fees, and carrier negotiated rates. Monitor metrics such as order cycle time, orders per hour, inventory accuracy, and on-time delivery percentage to quantify efficiency gains and cost impact.

Verify WMS functionality and API integrations, insurance and liability terms, HACCP or temperature-control certifications if applicable, staff training practices, and contingency plans for peak seasons. Review physical layout for capacity growth, security measures, and documented KPIs tied to billing and penalties.