Prioritize WMS integration and real-time inventory APIs, documented SLA metrics (order cycle time, pick accuracy), multi-temperature capability if needed, cross-dock and reverse-logistics capacity, and transparent cost models including pick/pack, storage, and handling fees.

Include fixed and variable storage rates per pallet, average pick-and-pack cost per order, inbound and outbound transport lanes, last-mile surcharges, dwell time, and seasonal labor premiums. Factor lower property and labor costs in Isernia against potentially longer long-haul freight legs to meet service targets.

Verify proximity to national arterial roads and feeder routes, presence of parcel and LTL carriers with local hubs, typical cut-off and dispatch windows, cross-dock throughput, documented transit times to major markets, and handling capacity for peak volume periods.

Require real-time WMS/API access, daily inventory accuracy reporting, SLA dashboards, and clear escalation protocols. Key KPIs to request include inventory accuracy, OTIF, order cycle time, pick accuracy, and average handling cost.

• WMS/API availability
• Inventory accuracy & reconciliation
• SLA reporting cadence