Prioritize inventory accuracy, IT/API integration for order flows, slotting and pick-path efficiency, returns and reverse logistics capacity, and the provider's experience with your channel mix (eCommerce vs B2B). Also confirm SLA definitions for order lead times, error rates, and reporting cadence.

Macerata’s location off the A14 plus access to Ancona port and regional rail reduces transit times to Marche, Abruzzo and Umbria and shortens sea-to-road handoffs for Adriatic trade. This supports strong coverage by express and regional carriers and efficient routes into eastern Europe and Balkan markets.

Negotiate transparent handling and storage rates, minimums and seasonal flex, defined accessorials (palletizing, long‑term storage, returns), fuel and carrier surcharge pass‑throughs, performance-based penalties or rebates, and clear billing/reporting cadence to avoid surprise charges.

Request capacity and contingency plans, seasonal labor hiring strategies, examples of peak-period performance, technology for real‑time inventory and order visibility, and KPI dashboards. Review past performance metrics for order fill rate, on‑time dispatch, and returns throughput.