Prioritize multimodal connectivity, WMS/OMS integration, pick-and-pack productivity, and scalable storage capacity. Confirm bonded and temperature-controlled options, carrier coverage for last-mile, and transparent pricing including receiving, storage, and pick fees.

Closer port and airport access reduces inland drayage and handling steps, lowering landed cost and transit variability. Better carrier density enables consolidation opportunities and more predictable delivery windows, improving on-time performance for B2B customers.

Look for certificated cold-chain space with temperature monitoring, flexible racking, batch and lot tracking, dedicated QA zones, and returns processing. Robust WMS features for SKU velocity management and lot traceability are essential.

Negotiate clear SLAs for order accuracy, on-time dispatch, inventory accuracy, and claims resolution. Define chargeable events, audit access, termination rights, minimum guarantees, and escalation pathways to manage operational risk and cost-to-serve.