Focus on OTIF, order cycle time, inventory accuracy, pick/pack accuracy, return processing time, and cost-per-order. Also evaluate SLA penalties, technology integration (WMS/API), slotting efficiency, and scalability for peak demand to ensure the 3PL meets your service and performance targets.

Hanover’s proximity to major highways and regional LTL/parcel hubs reduces last‑mile transit times and enables denser route consolidation, often lowering carrier costs and improving delivery windows. Shorter regional lanes also support more competitive LTL pricing and flexible multi‑carrier strategies.

Prioritize multi‑channel order orchestration, real‑time WMS integration, barcode/RFID scanning, kitting and light assembly, efficient returns processing, and cross‑dock options. These capabilities reduce lead times, improve SKU velocity, and support consistent customer experience across channels.

Key cost drivers include storage rent (per pallet or cubic), inbound receiving fees, pick/pack and handling charges, labor surcharges for peaks, billing granularity, and minimums. Understand how freight routing, consolidation, and value‑added services will affect landed cost and contract flexibility.