Prioritize WMS/TMS integration, inventory visibility (cycle counts, barcode/RFID), dock and racking configuration, cross‑dock capacity, security, and returns processing. Also confirm API capabilities for order routing, EDI/JSON connectivity, and SLA reporting to ensure seamless omnichannel execution.

Connectivity determines routing flexibility: good road and rail links reduce inland transit and transit variability, enabling more carrier options and predictable lead times. Assess access to cross‑border corridors, transshipment nodes, and reliable local trucking networks when modeling transit times and landed cost.

Compare storage (per pallet vs sqm), handling and pick/pack fees, inbound receiving charges, billing cadence, minimums, fuel and transport surcharges, customs/bonded warehousing fees, and value‑added service rates. Clarify billing triggers and any volume or tenure discounts to model true total cost.

Include order accuracy, on‑time shipment rate, inventory accuracy, inbound/outbound cycle times, order cut‑off times, claims resolution time, and agreed remedies or service credits. Define reporting frequency, audit rights, and escalation paths to enforce continuous performance monitoring.