Prioritize carrier connectivity, warehouse layout and scalability, SLA performance (pick/pack and cut-off times), inventory accuracy, and value-added capabilities (kitting, returns). Also evaluate local labor availability, IT integration options (WMS/API), and transparent costing to ensure alignment with both eCommerce peak cycles and B2B order profiles.

Closer access to primary trucking corridors and cross-border routes reduces transit time variability and fuel-linked surcharges. For cost modeling, factor in shorter line-haul legs, fewer transshipments, and predictable carrier schedules to lower freight premiums and improve on-time delivery metrics.

Key capabilities include flexible slotting and storage density, scalable pick-and-pack zones, integrated returns processing, basic temperature control where needed, and electronic integration with marketplaces and carrier APIs to support multi-channel order routing and real-time inventory visibility.

Negotiate clear SLAs for lead times, accuracy, and chargeback thresholds; transparent activity-based pricing (receiving, storage, pick/pack, returns); minimum volume commitments with graduated rates; liability and insurance terms; and integration milestones with penalties or remediation paths for missed performance.