Prioritize layout and racking capacity, cross-dock vs. dedicated storage options, IT integration (WMS and EDI), slotting and pick-path efficiency, and value-added services (kitting, returns). Evaluate SLA terms for order accuracy, cut-off times, and scalability to handle peak season volumes within agreed lead times.

Closer access to ports and major carriers reduces inland haul time and handling steps, lowering transport cost and variability. That translates to tighter transit windows and improved predictability for international inbound shipments and cross-border last-mile carriers, which is critical for predictable replenishment and customer delivery promises.

Require metrics including order accuracy, on-time shipment rate, average and peak throughput (lines/hour), inventory accuracy, dock-to-despatch time, and chargeback frequency. Also request historical zone-to-zone transit times and pick-and-pack cost breakdowns to model landed cost impacts.

Negotiate clear SLAs, liability and insurance terms, scalable space commitment clauses, and IT integration guarantees. Confirm gate and yard capacity, power and connectivity resilience, and contingency plans for seasonal peaks or route disruptions to reduce operational and financial exposure.