Prioritize order cycle time, pick/pack accuracy, cost per order, on‑time shipping rate, and scalability. Evaluate WMS/TMS integration, real‑time inventory visibility, returns processing, value‑add services (kitting, labeling), dock capacity, and peak season labor plans to ensure alignment with service targets and SKU velocity.

Location influences lane distances, consolidation opportunities, and access to regional carriers. Warehouses near major corridors and border crossings reduce road miles and pallet touches, lowering freight cost and transit time. Proximity to ports and hubs enables intermodal routing that improves landed cost and lead‑time consistency.

Require a robust WMS with API integration, adequate dock doors and staging, racking and mezzanine options, and automation where cost‑justified (conveyors, sortation, pick‑to‑light). Ensure returns processing, quality control, value‑add workstations, and labor flexibility for seasonal peaks.

Negotiate transparent pricing (cost per pick, storage, receiving), minimums, SLA definitions with remedies, ramp schedules, termination and exit terms, data ownership, EDI/API specs, and KPIs for audits. Include provisions for volume discounts, peak capacity guarantees, and integration timelines to reduce implementation risk.