Prioritize measurable metrics: dock-to-order cycle time, pick accuracy, order throughput at peak, storage density, and inbound receiving capacity. Verify WMS/TMS integration, SLA terms, onboarding timeline, and scalability for seasonal peaks to ensure alignment with your order profiles and cost-to-serve targets.

Typical cost drivers include monthly storage (per pallet or per cubic meter), pick-and-pack fees (per piece/order), inbound receiving charges, handling for special services, and minimum monthly commitments. Seasonal volume, special packaging, and return processing can materially change per‑order costs—budget for variable surcharges and audit baseline rates against actual SKU velocity.

Roja’s proximity to major highways and intermodal links supports predictable TL/LTL lanes and parcel distribution. Expect reduced transit times to adjacent markets and flexible carrier options for national lanes; final lead times depend on chosen carriers, service levels, and day‑of‑cutoff capabilities the 3PL supports.

Confirm physical attributes (dock count, clear height, racking type), technology stack (WMS, API capabilities, EDI), and compliance (customs/bonded status, temperature control, security). Also validate returns processing, kitting/assembly, quality inspection, and reporting cadence to ensure operational fit and regulatory readiness.