Prioritize on-time order cycle, pick-and-pack accuracy, inbound/outbound dock capacity, WMS/API integration, and scalable labor models. Also assess cross-dock capability, seasonal storage options, and carrier diversity to maintain service levels across eCommerce and B2B channels.

Closer access to highways and border nodes reduces over-the-road miles and transit time, lowering fuel, driver, and detention costs. Faster transit improves inventory turns and reduces safety stock, which together decrease total landed cost for multi-country distribution.

Look for racked storage, dedicated packing areas, integrated WMS/TMS, barcode/scan validation, and real-time inventory visibility. Confirm EDI/API connectivity, returns processing, and peak staffing plans to handle promotional spikes and omnichannel assortment complexity.

Negotiate clear SLAs for order accuracy and lead time, KPIs for chargebacks, transparent per-activity pricing (receiving, storage, picks), minimum volume clauses, and fuel/peak season adjustments. Include audit access, liability limits, and contingency plans for capacity or transit disruptions.