Prioritize measurable capabilities: integrated WMS with real-time inventory visibility, proven pick-and-pack SLAs, carrier integrations for parcel and LTL, secure storage and returns processing, and scalable space to match peak demand and SKU growth.

Transportation costs and transit times are shaped by road corridor quality, access to regional carriers, and multimodal options via lake or consolidation hubs. Efficient consolidation and local carrier networks reduce per-shipment costs and improve on-time delivery performance.

Expect API or EDI connectivity for order flow, barcode scanning and lot tracking, configurable pick-and-pack rules, returns and reverse-logistics capability, and reporting for OTIF, inventory accuracy, and order cycle time.

Assess labor availability and wage trends, land and facility scalability, local permitting and tax implications, and include clear KPIs, audit rights, service credits, and termination terms to mitigate operational and regulatory risk.