Prioritize dock capacity and throughput metrics, WMS/TMS integration and API readiness, options for temperature-control and value-added services, contract flexibility for seasonal scaling, and demonstrated carrier relationships for reliable last-mile performance.

Transportation costs hinge on route density and carrier competition; facilities closer to trunk links and local freight hubs reduce drayage and line-haul charges. Evaluate carrier mix, pallet consolidation options and cross-dock capabilities to lower per-shipment landed cost.

Look for robust racking and dock configuration, barcode scanning and RF picking, real-time WMS inventory visibility, integrated shipping rate engines, and SLA reporting. These reduce errors, accelerate pick-pack-ship cycles, and support performance tracking.

Negotiate clear SLAs and KPIs, transparent billing (storage, handling, pick fees), minimum and volume-flex terms for seasonality, liability and insurance limits, and data access/exit clauses to protect continuity and control costs.