Prioritize order accuracy, on‑time dispatch rate, dock‑to‑stock cycle time, inventory turnover, cost per pick/pack, returns processing time and SLA uptime. Also assess WMS/API uptime, exception handling, and average lead time for peak volumes to validate carrier and fulfillment performance.

Proximity to Port Klang and KLIA reduces inbound transport and cross‑dock time, while locations near major expressways lower last‑mile miles and driver costs. Central sites cut transit windows across Peninsular Malaysia and improve same‑day/next‑day coverage to urban centers.

Require a WMS with API/EDI connectivity, barcode scanning and RF, reliable shipping carrier integrations, configurable slotting, secure bonded storage if needed, and capacity for automation or mezzanine expansion. These reduce manual errors and improve throughput predictability.

Compare storage (per pallet/cubic), throughput fees (inbound/outbound handling), pick & pack fees, kit/assembly and returns processing charges, plus customs/bonded fees. Evaluate minimums, SLA penalties, billing cadence, and scalability clauses to understand total landed cost under variable demand.