Prioritize clear metrics for transit and lead time to key customer locations, carrier pickup schedules, and facility capabilities (racked storage, temperature control, reverse logistics). Also evaluate WMS integration, labour flexibility for peaks, SLA guarantees, and contingency plans for carrier disruptions.

Warehousing rents and labor rates in Taiping are generally lower than in Klang Valley; this can reduce fixed and per‑order costs. However, factor in trunking costs for long‑haul lanes. Lower base costs allow 3PLs to offer competitive storage pricing or invest in value‑add services that improve overall cost‑to‑serve.

Confirm scheduled trunking to major hubs, express courier integrations, and time‑to‑port (e.g., Penang) for exports. Also check access to the North–South Expressway, container consolidation options, and partnerships with regional freight forwarders to ensure consistent pickup and lead times.