Evaluate WMS integration with marketplaces/carriers, SKU slotting and pick‑pack efficiency, multitemperature storage if needed, returns and reverse-logistics handling, SLAs for order-to-pick times, and labor scalability for peak seasons. Also assess carrier pickup frequency and freight consolidation capabilities.

Teluk Intan’s inland location delivers lower facility costs and direct road links to west‑coast ports and highways, which can reduce last‑mile distance for western Perak and nearby districts. Expect favorable carrier routing for regional LTL and express services, though full-port transit comparisons should be measured against specific origin/destination pairs.

Request cost-per-pick, storage per pallet or sqm, inbound handling fees, average carrier pickup times, order lead-time percentiles, and chargeback rates for errors. Also request historical performance for peak periods and integration readiness (APIs, EDI) to estimate true cost-to-serve.

Confirm utility reliability, multitemp capabilities, fire and safety compliance, and transport access for 40-foot trailers. Check local planning restrictions, bonded/FTZ options if international shipments are significant, and data-security standards for WMS and customer integrations.

Assess a provider’s ability to add temporary labor, expand footprint or cross-dock capacity, and scale system throughput. Review contractual terms for seasonal rate changes, minimums, and SLAs; verify past peak season performance and short-term storage ramp-up timelines.