Evaluate WMS/TMS integration, SKU storage density, pick/pack throughput, cross-dock and returns processing, temperature control options, slotting strategy, and SLA metrics for order accuracy and lead time. Also confirm carrier connectivity, customs/bonded handling, and IT/API readiness for real-time fulfillment visibility.

Closer proximity shortens import/export cycles and reduces drayage and inland haul costs, lowering landed cost and safety stock needs. Fast access to major ports and airports enables shorter replenishment cycles and more reliable ETA windows for both ocean and air shipments into ASEAN and global lanes.

Negotiate clear KPIs for order accuracy, lead times, pick/pack rates, inventory reconciliation, and shrinkage. Define billing transparency (storage, handling, accessorials), minimum order guarantees, termination terms, liability limits, and penalties or credits tied to SLA breaches to align incentives.

Prioritize unit-load layout, mezzanine versus high-bay racking for SKU density, dedicated picking zones, efficient replenishment paths, and ergonomic workstations. Assess local labor availability, shift flexibility, and seasonal scaling options to maintain throughput while controlling labor-related costs.