Brands should prioritize predictable feeder schedules, dock-to-warehouse transit times, and temperature-controlled handling if applicable. Expect improved last-mile efficiencies to resorts and local customers, consolidated LCL options that reduce freight spend, and flexible pick-and-pack services tuned for DTC volumes. Evaluate proof-of-delivery processes and integration capabilities with your OMS for reliable order flows.

Assess feeder frequency, scheduled barge and LCL consolidation options, and the 3PL's track record for customs documentation and clearance times. Review SLA data on transit variability, ask for references on cross-border shipments, and confirm the provider's capacity to manage bonded or expedited clearances for time-sensitive replenishment.

Key capabilities include certified cold-chain space, humidity control, rapid receiving turnaround, cross-dock throughput, and contingency staging for peak seasons. Also verify inventory visibility tools, FIFO/FEC procedures for perishables, and the 3PL's contingency plans for vessel or weather-related disruptions.

Negotiate SLAs for order accuracy, on-time dispatch, receiving cycle time, inventory accuracy, and dock-to-ship turnaround. Include measurable KPIs for dwell time, return processing time, and chargeback/penalty terms for missed SLAs. Require regular reporting cadence and integration tests to validate end-to-end order flows.