• Integration: confirm WMS/OMS APIs and real-time inventory visibility.
• Performance: track order accuracy, pick-pack rates, and OTIF.
• Capacity: verify peak throughput and overflow handling.
• Services: check returns, kitting, labeling, and customs handling.

Confirm dock height and number, container handling capability, bonded or customs facilitation if needed, local road access for HGVs, and established relationships with regional freight forwarders, parcel carriers, and express networks to minimize transshipment delays and reduce per-shipment costs.

• Adopt distributed inventory across channels to reduce last-mile distance.
• Use cross-dock and flow-through operations to cut handling steps.
• Leverage pooled inventory and slotting to lower safety stock.
• Negotiate volume-based carrier rates through 3PL aggregation.

Request daily inventory snapshots, weekly order fill and accuracy reports, monthly carrier spend and lead-time analysis, SLA compliance dashboards (OTIF, returns processing time), and exception logs with root-cause analysis to drive continuous improvement.