Evaluate transit times to key customer clusters, proximity to major highways or ports, carrier connectivity, dock configuration and cross-dock capability, IT integration (WMS/API), and labor availability. Prioritize metrics like average inbound lead time, parcel cut-off schedules, and on-time fulfillment rates to quantify impact on cost-to-serve and service levels.

Look for WMS features: real-time inventory visibility, SKU-level cycle-counting, slotting optimization, batch/lot tracking and robust API endpoints for OMS/carrier connectivity. Request KPIs (inventory accuracy, pick success, returns turnaround) and validation through references and a short pilot to confirm operational reliability.

Common terms include storage by pallet/CBM, pick-and-pack rates by SKU and banded order profiles, monthly minimums, inbound receiving fees, value-added service charges, and fuel/transport pass-throughs. Negotiate volume tiers, minimum term, SLA credits, and clear scope for peak-season surcharges to control total landed cost.

Prioritize reverse-logistics processing, quality inspection workflows, rework and refurbishment capacity, dedicated kitting areas, and flexible labor pools for peak events. Confirm spare racking, temporary staging, and rapid onboarding processes to scale seasonally without service degradation.