Prioritize SLA metrics (order-to-ship, error rates), WMS functionality and integrations, capacity and peak scalability, value-added services (kitting, labeling), inventory accuracy practices, and clear KPIs for returns handling and reverse logistics.

Road connectivity determines transit times and carrier options; proximity to regional highways and established forwarding routes reduces fuel and mileage costs. Evaluate carrier density, transit lanes to Adriatic ports, and cross-border customs flows to estimate landed cost and delivery consistency.

Model fixed warehousing rent, labor and handling rates, utilities, IT and onboarding fees, per-order pick/pack charges, inbound/outbound transport, cross-border duties and brokerage, inventory carrying costs, and fees for value-added services to compare true cost-to-serve.

Require a modern WMS with API/EDI connectivity, real-time inventory visibility, multi-channel order routing, returns management, and reporting. Confirm integration with your eCommerce platforms, marketplaces, and carriers for automated order flow and exception handling.