Evaluate order processing throughput, WMS integrations (API/EDI), accuracy and returns handling, pick/pack configurations, and value-added services such as kitting and labeling. Also assess dock capacity, yard management, and cross-dock options to support fast-moving eCommerce SKUs within required SLAs.

Carrier density and road links to ports reduce lead times and per-unit transport costs; proximity to major corridors lowers empty-miles and improves reliability. Consider available LTL/FTL lanes, fuel surcharge practices, and carrier contracts when modeling landed cost and transit time trade-offs.

Prioritize facilities with secure storage, CCTV, controlled access, and temperature control if needed. Verify bonded warehouse status, customs transit procedures, insurance coverages, and documented handling SOPs to meet regulatory and insurance requirements.

Key KPIs include order accuracy, on-time shipments, pick/pack throughput per shift, inventory accuracy, and return processing time. Set clear SLA penalties or remediation clauses, require regular performance reports, and confirm technology compatibility for real-time inventory visibility.