Prioritize WMS compatibility and real-time inventory visibility, SLA-backed pick-and-pack and cut-off times, returns processing and reverse logistics, bonded and customs handling, and measurable KPIs (pick accuracy, OTIF, cycle time) that align with your channel mix.

Location affects first- and last-mile miles, access to primary road corridors, consolidation opportunities, and transport modal options. Proximity to major feeder routes reduces transit time and fuel costs; centralized sites improve route density and lower per-shipment rates.

Negotiate transparent storage and handling rates, accessorial fee schedules, minimums, inventory reconciliation cadence, liability and insurance, termination and capacity clauses, and SLAs for order accuracy, lead time, and reporting cadence.

Verify bonded facility status if needed, import/export licensing, local tax and customs regimes, workplace safety certifications, data-security practices for WMS integration, and proof of compliance with national transport and environmental regulations.