Prioritize multi-modal connectivity, real-time inventory visibility, proven cross-dock capabilities, cold-chain if required, and measurable SLAs for lead time and accuracy. Also verify carrier schedules, contingency plans for weather disruptions, and the 3PL's experience with the specific regulations and documentation for remote routing.

Intermodal access determines transit frequency and variability: direct connections reduce handling and lead time but may cost more; feeder services lower base cost but add legs and handling. Reliable carrier schedules and predictable transshipment windows reduce buffer stock needs and lower overall fulfillment cost.

Specify order cycle time, inventory accuracy, on-time outbound percentage, damage and shrink allowances, liability limits, capacity flex clauses, and force majeure terms. Include clear onboarding KPIs and review cadences tied to service credits to align performance with business goals.

Yes, in niche scenarios: if the 3PL enables consolidation that reduces overall freight spend, offers specialized handling (e.g., cold chain, project cargo), or shortens critical last-leg transit to target customers. Evaluate total landed cost, minimum throughput requirements, and scalability before committing.

Use a hybrid approach: keep core SKUs centrally pooled and position demand-driven buffers at the regional staging facility. Implement automated reorder points tied to carrier lead times and include surge capacity arrangements to handle seasonality and disruption without excessive safety stock.