Assess WMS functionality, throughput capacity, racking and dock configurations, cross-dock capabilities, security and insurance, labor skill sets, and expansion room. Verify performance SLAs, peak season scalability, and connectivity to major carriers to ensure fulfillment objectives are met.

Direct access to major highways and consolidation hubs reduces transit miles and handling events, lowering freight and dwell costs. Evaluate available LTL/FTL lanes, scheduled carrier services, and proximity to regional terminals to model lead-time improvements and cost per shipment.

Prioritize WMS with API/EDI integrations, real-time inventory visibility, returns processing workflows, kitting/assembly, and light manufacturing capabilities. Confirm reporting, billing transparency, and integration ease with your eCommerce platform and ERP.

Pricing usually includes storage (per pallet or per cubic meter), pick-and-pack fees, receiving and handling charges, and accessorials. Negotiate volume tiers, minimums, inbound appointment policies, free storage windows, and performance-based rebates to align costs with throughput.

Confirm whether the 3PL offers bonded storage, in-house customs brokerage or certified partners, accurate export documentation, and EU/regional compliance handling. Ensure processes for duty deferral, classification, and audit trails meet your regulatory and tax requirements.