Prioritize inventory visibility (WMS with real-time reporting), multi-temperature storage, scalable pick-and-pack capacity, integrated carrier APIs for postage/labeling, and capability for value-added services such as kitting, reverse logistics, and custom packaging to support omnichannel demand patterns.

Positioning inventory in Al Batinah South shortens inland transit from nearby ports, lowers drayage and PCP fees, and reduces last-mile kilometers to northern Oman and nearby GCC destinations—yielding lower freight spend and faster replenishment cycles.

Confirm bonded and customs-clearance capabilities, cold chain certification if required, reliable power and backup systems, security and inventory control protocols, insurance levels, and WMS/ERP integration options to ensure compliance and operational continuity.

Look for multiple regional freight forwarders, container drayage partners, LTL and parcel contracts, cross-dock capabilities, and documented SLA transit times. Redundant carrier options reduce single-point failures and improve route optimization.

Assess transparent, line-itemed pricing (storage, handling, pick/pack, receiving), minimums, seasonality clauses, and penalty or credit structures tied to SLA metrics such as order accuracy, on-time shipping, and inventory reconciliation. Request sample TCO scenarios for your SKU mix.