Evaluate location relative to your customers and carriers, dock count and bay configuration, racking and staging capacity, WMS and integration options, pick/pack throughput, SLA adherence, value‑added capabilities (kitting, labeling, returns), and transparent pricing that separates storage, handling, and transportation costs.

Closer proximity to EDSA, MacArthur Highway and port terminals shortens linehaul and last‑mile routes, reduces fuel and driver time, and often lowers accessorial charges. The result is tighter delivery windows and lower landed distribution cost for both parcel and pallet flows.

Negotiate transparent per‑activity rates (receiving, storage per pallet/day, pick/pack, outbound handling), volume tiers, short‑term expansion clauses for seasonality, minimum term vs. turnover trade‑offs, and clear KPIs with service credits for missed SLAs to avoid hidden fees.

Demand a modern WMS with API connectivity for real‑time inventory, order routing, and shipment tracking; support for marketplace and ERP integrations; carrier rate shopping or TMS links; scan‑based receiving and cycle count reporting to maintain inventory accuracy across channels.

Track metrics such as order lead time, on‑time delivery rate, perfect order percentage, inventory turnover, pick accuracy, and return processing time. Compare pre‑ and post‑3PL KPIs over a 90‑ to 180‑day window to quantify reductions in transit time, carrying cost, and fulfillment spend per order.