Prioritize measurable SLAs and capabilities: order accuracy, inventory accuracy, OTIF (on‑time in‑full), pick/pack throughput, average lead time, and system integrations (WMS/APIs). Evaluate value‑added services (kitting, labeling), reverse logistics processes, and contingency capacity for peak seasons.

Closer port and feeder access reduces domestic drayage and enables short‑sea consolidation, lowering landed cost and transit variability. Regional carrier density supports last‑mile windows and more competitive freight rates, improving predictability for both B2B and B2C deliveries.

Negotiate clear KPIs (order accuracy, inventory accuracy, OTIF, cycle time), chargeback triggers, minimum volume commitments, SLA penalties, data access and API uptime, inventory reconciliation cadence, and exit/transition terms to limit exposure and enable performance benchmarking.

Adopt a multi‑node approach: allocate safety stock to regional warehouses, use zone skipping and cross‑dock for consolidation, centralize slow movers and decentralize fast movers, and define returns flows with reverse logistics partners to minimize handling and shorten order cycle times.