Prioritize SLA response times, throughput capacity (pick/pack/hour), inventory visibility (WMS/API access), yard and dock capacity, and scalability clauses. Also assess returns processing, kitting capabilities, and the provider’s carrier network to ensure consistent last-mile performance.

Proximity to the Danube and border crossings reduces linehaul distance to Southern EU markets and Bulgaria, enabling more competitive LTL and FTL rates. Evaluate carrier frequencies, consolidation options, and cross-dock availability to optimize transit windows and lower per-unit freight spend.

Seek bonded warehousing, secure pallet racking, climate control for sensitive SKUs, reliable labour pools, and customs brokerage integration. Also confirm IT integration (EDI/WMS/API), audit trails for compliance, and contingency plans for peak season labour or equipment shortages.

Negotiate clear KPIs: order accuracy, on-time shipment rate, inventory accuracy, dock-to-stock lead time, and chargeback terms. Include scalable pricing tiers, minimum volume protections, SLAs for seasonal surges, and data-sharing requirements for forecasting and replenishment planning.