Prioritise measurable SLAs (order cycle time, on-time delivery), integration capabilities (API, WMS compatibility), throughput capacity, peak-season scalability, pricing transparency (storage, handling, returns), and facility qualifications (cold chain, bonded status). Also evaluate carrier connectivity and local labour availability to ensure consistent service levels.

Serravalle’s proximity to major highways, rail links and regional ports enables diversified routing—road, rail and short-sea—reducing door-to-door times and offering competitive line-haul options. This improves access to multiple carriers, supports carrier-neutral hubs and facilitates faster last-mile delivery across adjacent markets.

Ensure facilities have certified temperature-controlled zones, continuous environmental monitoring, redundant power and generator backup, controlled access and security systems, and compliance documentation for bonded or regulated goods. Skilled handling teams and proven traceability are critical for audits and damage reduction.

Build a cost-to-serve model that includes inbound receiving, storage per pallet/SKU, pick-and-pack rates, outbound transportation, returns handling, value-added operations (kitting, labeling), technology fees, and seasonality. Request sample invoices and scenario pricing for peak volumes to validate assumptions and uncover potential surcharges.